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Contact Information

Our customer support team is here to help you. If you require assistance please do not hesitate to contact us using the available methods:

Telephone

General enquiries & customer support: 01753 701016

Opening hours: 10.00am to 4.00pm Monday to Friday (GMT)

Email

General Enquiries / Customer Support
For all general enquiries please email info@electroniccigaretteinfo.co.uk.

Regular Mail

Send standard mail correspondence and money orders to:

Healthy Commerce Ltd.
Regus 268 Bath Road
Slough
SL1 4DX
United Kingdom

If you have any queries regarding a product on an order, we recommend using the contact form below. This will help us direct your query to the relevant department and dealt with your query promptly.

Customer Service Contact Form

Fields marked with an asterisk (*) are required fields.




For order related queries supply your order number or post/zip code. We may not be able to answer your query without this information.

 

Department Email Addresses

General Enquiries / Customer Support
For all general enquiries please email info@electroniccigaretteinfo.co.uk.

Order Queries
If you have a query regarding an existing order please email your order number and nature of query to orders@electroniccigaretteinfo.co.uk.

Suggestions
If you have a suggestion or would like to comment on your shopping experience with us please email our management team directly on orders@electroniccigaretteinfo.co.uk.

Business Queries
For all business related queries please contact business@electroniccigaretteinfo.co.uk.

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Consult the help section of your e-mail program to see how to alter the settings that filter junk email or block mail, to prevent this from recurring. You may need to add ElectronicCigaretteInfo.co.uk to your 'safe' list in order to receive future mailings from us. Please contact us again with your question after you have taken the necessary steps to be able to receive email from us.

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Our Address

Healthy Commerce Ltd.
Regus 268 Bath Road
Slough, SL1 4DX
United Kingdom

© 2014 ElectronicCigaretteInfo.co.uk All Rights Reserved.

Warning: Keep cartridges and fluid out of reach from children Nicotine in its pure form is a poison, and can cause harm. All nicotine cartridges and fluid must be kept in a safe place and away from children, as the amount of nicotine in a cartridge, if ingested by a small child could cause serious harm and medical assistance should be sought.

18+ Restrictions: You must be eighteen (18) years of age, and possess a valid credit card to purchase our products. Healthy Commerce Ltd. will not sell products to minors. Healthy Commerce Ltd. reserves the right to cancel any sales transaction based on its sole discretion where it reasonably believes the purchaser is purchasing products on behalf of a minor.

Note: Batteries and refill cartridges are consumables. Batteries designed to last approx 4-8 weeks dependant on usage. The USB chargers provided are designed to work worldwide. Feel free to check our customer feedback to learn more about thier experiences. All products are covered with a 28 DAY WARRANTY to offer piece of mind. The warranty will cover any components which do not fulfill their expected lifespan.