PLEASE NOTE: Our card payments system is not working however you can still order using paypal. This will be fixed within a week.

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Contact Information

Our customer support team is here to help you. If you require assistance please do not hesitate to contact us using the available methods:

Telephone

General enquiries & customer support: 01753 701016

Opening hours: 10.00am to 4.00pm Monday to Friday (GMT)

Email

General Enquiries / Customer Support
For all general enquiries please email info@electroniccigaretteinfo.co.uk.

Regular Mail

Send standard mail correspondence and money orders to:

iCIG
Regus 268 Bath Road
Slough
SL1 4DX
United Kingdom

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If you have contacted us recently, but have not yet received a reply, your Internet Service Provider (ISP), e-mail client (e.g. Outlook) or web-based email service (such as Hotmail or Yahoo) may be blocking e-mail from ElectronicCigaretteInfo.co.uk. If you suspect this is happening, please check the junk email or spam folder, as messages are often automatically moved there.

Consult the help section of your e-mail program to see how to alter the settings that filter junk email or block mail, to prevent this from recurring. You may need to add ElectronicCigaretteInfo.co.uk to your 'safe' list in order to receive future mailings from us. Please contact us again with your question after you have taken the necessary steps to be able to receive email from us.

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6 Months Parts Warranty

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About Us

Our Address

iCIG
Regus 268 Bath Road
Slough, SL1 4DX
United Kingdom

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Warning: Keep cartridges and fluid out of reach from children Nicotine in its pure form is a poison, and can cause harm. All nicotine cartridges and fluid must be kept in a safe place and away from children, as the amount of nicotine in a cartridge, if ingested by a small child could cause serious harm and medical assistance should be sought.

18+ Restrictions: You must be eighteen (18) years of age, and possess a valid credit card to purchase our products. iCIG will not sell products to minors. iCIG reserves the right to cancel any sales transaction based on its sole discretion where it reasonably believes the purchaser is purchasing products on behalf of a minor.

Note: Batteries and refill cartridges are consumables. Batteries designed to last approx 4-8 weeks dependant on usage. The USB chargers provided are designed to work worldwide. Feel free to check our customer feedback to learn more about thier experiences. All products are covered with a 28 DAY WARRANTY to offer piece of mind. The warranty will cover any components which do not fulfill their expected lifespan.